Privacy Policy

Our Policy

Creativity Crafts is a trading name of Creativity International Limited. Personal data collected by this website will never be sold, made public or otherwise distributed for any marketing purposes. Personal data is collected and processed only when absolutely necessary to allow Creativity International Limited to carry out the Company’s duty to you as a valued customer. Along with the Company business and internal computer systems, and other websites, this website is designed to comply with the EU General Data Protection Regulation 2018 (GDPR).

Registered Users and Customer Orders

Personal data provided by registered customers are stored on a secure server. Personal data will only be used by Creativity International Limited for the purpose of processing an order. Your name, address, email address and (with permission and only where necessary) your telephone number is passed to our nominated freight company for the purposes of making delivery only. You can request a deletion of your account by emailing us from the email address you used to register. Payment for orders placed online is processed using the Sagepay platform - the Company does not have access to any bank details or credit/debit card details, and no payment information is held on file.

Google Analytics

This website uses Google Analytics to help analyse how users use the site so that we can improve the usability and relevance of the site for our visitors. The tool uses cookies to collect standard Internet log information and visitor behaviour information in an anonymous form. The information generated by the cookie about your use of the website (including IP address) is transmitted to Google. This information is then used to evaluate visitors' use of the website and to compile statistical reports on Creativity Crafts website activity to enable us to improve the performance of the site.

Cookies

Cookies are small data files most websites save on your device to enable the correct functioning of the website. Creativity Crafts uses a number of cookies to store information such as your login state, your session on the site, view preferences and the contents of your cart.

You can control how cookies are used through your browser settings...

For other browsers and devices see the manufacturers’ documentation.

Image Uploads

By submitting images or other content to Creativity Crafts you acknowledge that Creativity Crafts does not permit any content or any other material that infringes on any patent, trademark, copyright, and trade secret, right to privacy, right to publicity, or any other applicable law or proprietary right to be published to the Site.

By uploading or submitting content, you are warranting that you own all proprietary rights or are the authorized representative of the applicable copyright owner(s) of such content, including copyright, with full power to grant the rights contemplated in this Agreement. You also warrant that where required by applicable law, you have also obtained a valid and binding property release relating to any identifiable property contained in the Content that might lead to the identity of or be required by the owner of such property to permit use.

You, the customer, agrees that neither Creativity Crafts nor any of its directors, employees, partners, affiliates or agents shall be liable for any damages, whether direct, indirect, consequential or incidental, arising out of the use of, or any error, omission or other matter relating to property.

Data Breaches

We will report any unlawful data breach of this website’s database or the database(s) of any of our third party data processors to any and all relevant persons and authorities within 72 hours of the breach if it is apparent that personal data stored in an identifiable manner has been stolen.

Data Controller

The data controller for this website is:
Creativity International Limited, Narrowboat Way, Hurst Business Park, Brierley Hill, West Midlands, DY5 1UF
Company No. 4535199
01384 485550
Data Protection Officer: Rebecca Lippitt